Come join Sunrun’s growing Retail Team as Retail Operations Coordinator and be a part of an incredible mission: To Create a Planet Run by the Sun! We are looking for a motivated team-collaborator to support with business-critical operational tasks for the retail channel. This role demands exceptional organizational skills, the ability to effectively communicate complex processes, problem-solving skills and a positive attitude under pressure. The ideal employee is highly-driven with the ability to quickly adapt to the needs of an expanding channel and one who is interested in growing with the organization.
Day-to-day, this person will be responsible for facilitating our retail payment process, managing retail data integrity, maintaining customer lead information in both Sunrun’s CRM (Salesforce) and our retail partners’ CRM systems as well as manage partner compliance. Additionally, this person will support with running reports, and documentation submission for retailer payments through a variety of workflows in Salesforce.com, DocuSign, Excel, and Google Suite. This person will also work cross-functionally with Field Execution (branch teams), Account Management, Customer Care, and Retail Sales leadership in order to comply with retail partner requirements. This role requires a person who is comfortable balancing immediate and long-term priorities, troubleshooting issues on the phone and via email, and is able to plan for and meet deadlines.
This description indicates the general nature and level of the qualifications and duties required of employees in this job classification, as well as the essential functions a person must be able to perform to do this job. It is not designed to be a comprehensive inventory of all duties and qualifications required of employees assigned to this job.
Sunrun Inc. and its subsidiaries are equal opportunity employers and make employment decisions on the basis of merit and business need. We hire without consideration to race, color, religion, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, or any other basis protected by law.