Who We Are: If change means solving one of the biggest challenges of our time by reinventing the way people power their homes, then we say bring it on. It doesn’t hurt that we’re reducing carbon emissions, adding new jobs to the economy, and having fun while doing it. In 2007, Sunrun co-Founders Ed Fenster and Lynn Jurich set out to make home solar mainstream. Upfront cost was a huge barrier to home solar adoption, so they invented the model now known as "solar service." Sunrun allows homeowners to pay for solar power, not the panels. This means Sunrun owns, maintains, and monitors the system while homeowners pay for the electricity it produces. Each business day, we install $2 million worth of solar and facilitate one solar installation every 10 minutes. Our network of more than 30 leading solar installers employs more than 3,000 people. Our Project Coordinator is responsible for delivering an amazing customer experience, both internally and externally, while exceeding performance targets
Daily tasks include: introductory calls to customers, project updates, production verification, processing change orders, gaining customer approval of plans, facilitating HOA approval, and general interdepartmental communication. Success in the position is measured by: throughput, cycle time, and customer satisfaction.
Requirements: High School Diploma or equivalent. Previous experience in a customer service role is desired Previous experience in residential solar preferred Basic knowledge of residential construction preferred Ability to establish priorities, work independently to proactively resolve problems and deliver results in a fast-paced environment Excellent verbal and written communication skills Detail oriented and enjoy working in a fast paced environment Familiarity with Microsoft Office and Google apps Salesforce experience a plus Ability to work outside of standard business hours including weekends and evening hours to meet the needs of our customers Physical Demands: Ability to perform normal office duties Ability to operate office equipment including computers and determine accuracy of work Ability to interact and participate in meetings Sunrun, AEE Solar and SnapNrack are equal opportunity employers. We hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability
This description indicates the general nature and level of the qualifications and duties required of employees in this job classification, as well as the essential functions a person must be able to perform to do this job. It is not designed to be a comprehensive inventory of all duties and qualifications required of employees assigned to this job.
Sunrun Inc. and its subsidiaries are equal opportunity employers and make employment decisions on the basis of merit and business need. We hire without consideration to race, color, religion, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, or any other basis protected by law.