Sunrun, Inc

  • Remote Associate Direct Marketing Rep - Bilingual a Plus

    Job Locations US-CA-San Francisco | US-CA-Bay Area
    Requisition ID
    2018-8144
    Category
    CEE
  • Overview

    The Operations Associate’s responsibility is to make outbound calls to leads through the company CRM, verify the information on the lead form and confirm the lead’s interest in speaking to solar companies in their area.

    Responsibilities

    Make outbound calls to leads through CRM and disposition lead based on outcome of the call

    Utilize the quality control script to verify and update information on lead form as needed

    Follow TCPA Compliance Policy on every call

    Meet performance metrics defined by management, key metrics include calls/Hr, conversion rate, time between calls

    Utilize company Skype and email for internal communications

    Qualifications

    Experience with Skype or telephony systems

    Personable and professional phone conduct

    Must have a high speed internet connection (minimum 50 MBPS Speeds) and computer less than 2 years old

    Familiar using online software, Gmail, Google Docs and CRM (e.g. SalesForce) systems

    Detail oriented, self-motivated, ambitious and enthusiastic

    Knowledge or interest in solar power

    2 years of prior call center experience.

    PHYSICAL DEMANDS

    • Ability to perform normal office duties.
    • Ability to operate office equipment including computers and determine accuracy of work.
    • Ability to interact and participate in meetings.

     

    DISCLAIMER

     

    This description indicates the general nature and level of the qualifications and duties required of employees in this job classification, as well as the essential functions a person must be able to perform to do this job.  It is not designed to be a comprehensive inventory of all duties and qualifications required of employees assigned to this job.  
     
    Sunrun Inc. and its subsidiaries are equal opportunity employers and make employment decisions on the basis of merit and business need.  We hire without consideration to race, color, religion, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, or any other basis protected by law.

     

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